Cookie Policy

Effective: January 1, 2025 · Version: 2025-01-01

1. What Are Cookies?

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website or use an app. They help the service remember information about your visit.

Similar Technologies: We also use local storage, device identifiers, and SDKs that serve similar purposes.

2. Types of Cookies We Use

Category	Purpose	Duration
Essential Cookies	Required for the Service to function. Enable login, security, and basic functionality.	Session or up to 1 year
Functional Cookies	Remember your preferences (language, settings) to enhance your experience.	Up to 1 year
Analytics Cookies	Help us understand how you use the app so we can improve it (anonymized).	Up to 2 years
Performance Cookies	Monitor app performance and error rates to ensure quality.	Up to 1 year

3. Specific Cookies and Technologies

3.1 Authentication & Security

• JWT Tokens: Securely authenticate you and maintain your login session
• Device ID: Detect suspicious activity and prevent unauthorized access

3.2 Preferences

• Language Preference: Remember your chosen language (Chinese/English)
• App Settings: Store your notification and display preferences

3.3 Analytics (Anonymized)

• Usage Analytics: Track which features are most used (no personal identification)
• Crash Reporting: Identify and fix bugs (technical data only)

4. Third-Party Services

Some cookies are set by third-party services we use:

• AWS CloudFront: Content delivery and caching
• App Store / Play Store: In-app purchase processing
• Analytics Providers: Aggregated usage statistics

These third parties have their own privacy policies and cookie practices.

5. Your Cookie Choices

5.1 Essential Cookies

You cannot disable essential cookies as they are necessary for the Service to work. Disabling them would prevent you from using Coupli.

5.2 Non-Essential Cookies

You can control non-essential cookies:

• In the App: Go to Profile → Settings → Privacy to manage cookie preferences
• Device Settings: Adjust your device's privacy settings
• App Permissions: Manage permissions in your device's app settings

5.3 Mobile-Specific Controls

• iOS: Settings → Privacy & Security → Tracking → Disable "Allow Apps to Request to Track"
• Android: Settings → Privacy → Ads → Opt out of Ads Personalization

6. Do Not Track

Some browsers have a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. Coupli does not track you across other websites or apps, regardless of DNT settings.

7. Updates to This Policy

We may update this Cookie Policy from time to time. We'll notify you of significant changes through the app or via email.

8. Contact Us

Questions about our use of cookies?

• Email: [email protected]
• Support: [email protected]